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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Replacement key lock switch for the Arwibon Q30Pro electric scooter.
This key lock switch is used to replace a damaged or faulty ignition switch. It connects with the scooter’s wiring system and controls the power activation through the key.
Product Features
- Compatible Model: Arwibon Q30Pro electric scooter
- Function: Key ignition and power control
- Package Includes: 1 × Key lock switch assembly with keys
The replacement switch restores the original power control function when the scooter cannot be turned on normally due to a damaged key lock, worn switch, or wiring issue.
Replacement Guide
1. Open the Deck Cover
Remove the screws on the scooter deck cover using the correct tool. Lift the cover carefully to access the battery and controller area.
2. Disconnect the Key Lock Wiring
Locate the key lock control wires inside the battery compartment. Disconnect the key switch connectors from the main wiring harness.
The Q30Pro key lock uses multiple small connectors. Check the wire colors and connector positions before unplugging.
3. Remove the Old Key Lock Assembly
Pull the disconnected wiring harness through the scooter frame toward the handlebar area.
Remove the handlebar grip and brake lever if needed to access the key lock assembly. Loosen the fixing screws and slide the old key lock switch out from the handlebar.
4. Install the New Key Lock Switch
Before routing the new cable, use a thin guide wire or similar tool to help pull the cable through the scooter stem.
Wrap the connector end with tape to make it easier to pass through the narrow tube without getting stuck.
5. Connect the Wiring
After the new cable reaches the battery compartment, connect the key lock wires to the matching connectors on the scooter harness.
Make sure all connectors are fully inserted and the wires are arranged properly.
6. Install the Lock Switch and Protective Sleeve
Fix the new key lock switch on the handlebar and reinstall the removed parts.
Organize the external wires and reinstall the spiral protective sleeve. Leave the required cable positions open for:
- Front brake line
- Rear brake line
- Headlight wire
Make sure the cables are not twisted, stretched, or pinched.
Final Check Before Riding
- Turn the key and confirm the scooter powers on normally.
- Check that the display and electrical functions work correctly.
- Confirm all connectors are secure.
- Make sure the wiring does not interfere with handlebar movement.
Do not ride the scooter if the key switch does not work properly or if any wiring remains loose.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@arwibonscooter.com
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@arwibonscooter.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period,Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@arwibonscooter.com.
We proudly offer free US shipping via the following methods! Please note that it takes us an average of 3 to 5 business days to complete your order before we can ship it. Rest assured that we are doing everything we can to get your order to you as quickly as possible! Once your order is shipped, the estimated delivery time is 7 to 10 business days, depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect delivery time
We have a US warehouse, and it usually takes 7-10 days to ship from a local warehouse in the United States
We have a warehouse in Poland, Europe. The shipping costs of various European countries are inconsistent and need to be determined according to the specific country. It usually takes 7-10 days to ship from a European warehouse
We ship available items immediately. Pre-ordered/back-ordered items ship when ready. If you receive part of your order first, don't worry; the rest is on its way.
Receive a confirmation email/text with tracking ID. Visit our Tracking Page to monitor your package's journey. Allow 1-3 days for tracking updates.
Buyers are responsible for correct shipping addresses. Contact us immediately if you notice an error.
You cover return shipping costs. Refer to our Refund Policy for details on returns.
We aren't liable for lost/stolen packages. Contact your carrier if your tracking shows delivery but you haven't received it. For assistance, email support@arwibonscooter.com
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