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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The difference between new and old models: the connector of the dashboard is different, so please be sure to check it carefully.
Arwibon Q30 LED display has old and new models, so please check carefully before you buy. To make sure which LED display model you need
The Arwibon Q30 Scooter LED Display is a replacement dashboard designed for the Arwibon Q30 electric scooter.
It displays important riding information, including speed, battery level, and other scooter status data, allowing riders to check vehicle information while riding.
Note: Q30 LED displays have different versions. Please check the display connector and model before ordering to make sure you select the correct version.
Clear Riding Information
The LED display provides real-time information such as:
The clear screen design allows easy viewing during daytime and night riding.
Direct Replacement
Designed for the Arwibon Q30 scooter, this display uses the original mounting position and wiring connection for replacement.
Complete Display Assembly
The package includes the display unit and wiring cable for installation.
Prepare:
Before starting, make sure the scooter is completely powered off.
Step 1: Remove the Display Unit
Remove the screws fixing the display bracket.
Take the old display off the handlebar mounting bracket.
Step 2: Remove the Cable Protection Sleeve
Follow the display cable down from the handlebar.
Carefully unwrap the black spiral cable sleeve to separate the display cable from other cables such as brake and throttle wires.
Step 3: Remove the Waterproof Tape
Locate the display cable connector.
Carefully cut and remove the outer insulation tape.
Avoid damaging the internal wires during this process.
Step 4: Disconnect the Display Connector
Find the multi-pin connector with colored wires.
Hold both sides of the connector and pull it apart to disconnect the display from the scooter wiring system.
The old display can now be removed.
Step 1: Install the New Display
Place the new LED display onto the handlebar bracket.
Adjust the display angle and tighten the mounting screws to secure it.
Step 2: Connect the Wiring
Route the new display cable down to the scooter wiring area.
Align the connector marks and insert the multi-pin plug firmly.
Make sure the connector is fully connected.
Step 3: Waterproof the Connector
Wrap the connected plug with electrical insulation tape.
Apply several layers around the connector area to help protect it from water and moisture.
Step 4: Organize the Cable Sleeve
Gather the display cable together with the other handlebar wires.
Reinstall the black spiral protective sleeve by wrapping it around the cables.
Make sure the cables are organized properly and have enough movement when turning the handlebar.
Step 5: Test the Display
Turn on the scooter and check:
After confirming everything works correctly, complete the final cable arrangement.
Compatible with:
Please check your original display connector before ordering.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@arwibonscooter.com
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@arwibonscooter.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period,Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@arwibonscooter.com.
We proudly offer free US shipping via the following methods! Please note that it takes us an average of 3 to 5 business days to complete your order before we can ship it. Rest assured that we are doing everything we can to get your order to you as quickly as possible! Once your order is shipped, the estimated delivery time is 7 to 10 business days, depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect delivery time
We have a US warehouse, and it usually takes 7-10 days to ship from a local warehouse in the United States
We have a warehouse in Poland, Europe. The shipping costs of various European countries are inconsistent and need to be determined according to the specific country. It usually takes 7-10 days to ship from a European warehouse
We ship available items immediately. Pre-ordered/back-ordered items ship when ready. If you receive part of your order first, don't worry; the rest is on its way.
Receive a confirmation email/text with tracking ID. Visit our Tracking Page to monitor your package's journey. Allow 1-3 days for tracking updates.
Buyers are responsible for correct shipping addresses. Contact us immediately if you notice an error.
You cover return shipping costs. Refer to our Refund Policy for details on returns.
We aren't liable for lost/stolen packages. Contact your carrier if your tracking shows delivery but you haven't received it. For assistance, email support@arwibonscooter.com
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