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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Upgrade your Arwibon Q30 electric scooter with this 30Ah high-capacity battery. Compared with the standard 48V 16Ah battery, this upgraded version provides a much larger energy reserve, allowing longer riding distance and fewer charging stops.
This battery keeps the original 48V voltage system while increasing the capacity from 16Ah to 30Ah, making it suitable for riders who need extended range for commuting, long-distance riding, or frequent daily use.
The original Arwibon Q30 is equipped with a 48V 16Ah battery.
This upgrade battery increases the capacity to 48V 30Ah.
Battery energy comparison:
| Battery Version | Voltage | Capacity | Energy Storage |
|---|---|---|---|
| Standard Q30 Battery | 48V | 16Ah | 768Wh |
| Upgrade Battery | 48V | 30Ah | 1440Wh |
The 30Ah battery provides:
30Ah ÷ 16Ah ≈ 1.87 times the capacity
Compared with the standard battery, the upgraded battery stores approximately 87.5% more energy.
This means the scooter can theoretically travel about 1.87 times the distance under the same riding conditions.
Actual range depends on:
The following comparison is based on the same scooter and the same riding conditions.
| Standard 48V 16Ah Battery Range | 30Ah Battery Theoretical Range |
|---|---|
| 40 km | About 75 km |
| 50 km | About 90–95 km |
| 60 km | About 110 km |
Note: These values are theoretical calculations based on battery capacity. Actual riding range may vary.
Before operation:
Important:
The XT60 connector must be disconnected first to cut off the main power supply.
Important:
The battery must be fixed securely to prevent movement caused by vibration during riding.
The main power connector should always be connected last.
Before closing the battery compartment:
Before ordering, please confirm:
Battery dimensions:
36.5 × 22.5 × 18 cm
Weight:
6.8 kg
Note:
This product includes the battery only. Scooter and other accessories are not included.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@arwibonscooter.com
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@arwibonscooter.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period,Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@arwibonscooter.com.
We proudly offer free US shipping via the following methods! Please note that it takes us an average of 3 to 5 business days to complete your order before we can ship it. Rest assured that we are doing everything we can to get your order to you as quickly as possible! Once your order is shipped, the estimated delivery time is 7 to 10 business days, depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect delivery time
We have a US warehouse, and it usually takes 7-10 days to ship from a local warehouse in the United States
We have a warehouse in Poland, Europe. The shipping costs of various European countries are inconsistent and need to be determined according to the specific country. It usually takes 7-10 days to ship from a European warehouse
We ship available items immediately. Pre-ordered/back-ordered items ship when ready. If you receive part of your order first, don't worry; the rest is on its way.
Receive a confirmation email/text with tracking ID. Visit our Tracking Page to monitor your package's journey. Allow 1-3 days for tracking updates.
Buyers are responsible for correct shipping addresses. Contact us immediately if you notice an error.
You cover return shipping costs. Refer to our Refund Policy for details on returns.
We aren't liable for lost/stolen packages. Contact your carrier if your tracking shows delivery but you haven't received it. For assistance, email support@arwibonscooter.com
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