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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The difference between new and old models: the connector of the dashboard is different, so please be sure to check it carefully.
Arwibon Q30 Dashboards are available in old and new models, so please check carefully before purchasing to make sure you need the dashboard model.
Replacement dashboard for the Arwibon Q30 electric scooter.
This dashboard is used to replace a damaged or faulty display unit and restore the scooter’s speed, battery, and riding information display.
Product Features
- Compatible Model: Arwibon Q30 electric scooter
- Function: Display speed, battery level, and scooter status information
- Replacement Part: Main dashboard / instrument panel
- Package Includes: 1 × Dashboard assembly
The Q30 dashboard provides clear riding information through the integrated display. It is suitable for replacing screens with damage, display failure, or wiring problems.
Important: Arwibon Q30 dashboards have different versions. The old model and new model use different connectors. Please compare the connector type with your original dashboard before ordering.
Dashboard Replacement Guide
1. Remove the Dashboard Screws
Use the correct tool to remove the screws fixing the dashboard on the handlebar bracket. Carefully take the display unit away from the mounting position.
2. Remove the Protective Sleeve
Follow the dashboard cable downward and remove the black spiral protective sleeve around the handlebar wiring.
Separate the dashboard cable from other cables such as brake and throttle wires.
3. Disconnect the Dashboard Connector
Locate the dashboard connector inside the scooter wiring area. Disconnect the multi-pin plug carefully.
Before unplugging, check the connector direction and wire arrangement.
1. Connect the Wiring
Connect the new dashboard cable to the matching scooter harness connector.
Make sure the connector is fully inserted and aligned correctly.
2. Protect the Connection
Wrap the connector area with insulating tape to help protect the connection from moisture and dust.
3. Install the Dashboard
Place the dashboard back onto the handlebar bracket and tighten the fixing screws.
4. Organize the Cables
Place the dashboard cable, brake cable, and throttle cable together inside the spiral protective sleeve.
Make sure the wires have enough movement allowance when turning the handlebar and are not stretched or pinched.
Check Before Riding
- Turn on the scooter and confirm the display works normally.
- Check battery level and riding information.
- Turn the handlebar left and right to confirm the cables move freely.
- Make sure all connectors are secure.
Before Ordering
Please check:
- Your scooter model: Arwibon Q30
- Dashboard connector type
- Cable length and plug style
If you are unsure which dashboard version you need, send a clear photo of your original connector before ordering.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@arwibonscooter.com
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@arwibonscooter.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period,Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@arwibonscooter.com.
We proudly offer free US shipping via the following methods! Please note that it takes us an average of 3 to 5 business days to complete your order before we can ship it. Rest assured that we are doing everything we can to get your order to you as quickly as possible! Once your order is shipped, the estimated delivery time is 7 to 10 business days, depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect delivery time
We have a US warehouse, and it usually takes 7-10 days to ship from a local warehouse in the United States
We have a warehouse in Poland, Europe. The shipping costs of various European countries are inconsistent and need to be determined according to the specific country. It usually takes 7-10 days to ship from a European warehouse
We ship available items immediately. Pre-ordered/back-ordered items ship when ready. If you receive part of your order first, don't worry; the rest is on its way.
Receive a confirmation email/text with tracking ID. Visit our Tracking Page to monitor your package's journey. Allow 1-3 days for tracking updates.
Buyers are responsible for correct shipping addresses. Contact us immediately if you notice an error.
You cover return shipping costs. Refer to our Refund Policy for details on returns.
We aren't liable for lost/stolen packages. Contact your carrier if your tracking shows delivery but you haven't received it. For assistance, email support@arwibonscooter.com
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